Privacy Policy

Last Updated: April 13, 2025

1. Introduction

MenuHatch (“we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect data when you use https://menuhatch.com or our QR code menu service (“Service”).

2. Data We Collect

• Account Data: Name, email, billing details from signup or contact form.
• User Content: Text, images, QR code data uploaded for menus.
• Usage Data: IP address, browser type, interaction logs.
• Cookies: See Section 5 for details on cookies we use.

3. How We Use Your Data

We use data to:

• Provide and improve the Service.
• Process payments via third parties like Paddle.
• Respond to contact form inquiries.
• Analyze usage (anonymized where possible).

4. Data Sharing

We share data with:

• Third-party processors (e.g., Paddle, hosting providers) under confidentiality.
• Authorities, if required by Dubai/UAE law.

We do not sell your data.

5. Cookies and Tracking

We use cookies to enhance your experience. Below are the cookies we set:

• Necessary Cookies:
  • Name: session_cookie
  • Purpose: Maintains user session for core functionality (e.g., login, navigation).
  • Duration: Session (expires when browser closes).
  • Consent: Not required, as essential for Service operation.
• Preferences Cookies:
  • Name: settings_cookie
  • Purpose: Stores user preferences like dark mode and language settings.
  • Duration: 1 year.
  • Consent: Requires opt-in via our cookie banner.

You can manage preferences through the cookie banner at https://menuhatch.com. For more details, contact us via contact.

6. Third-Party Services

Our Service may link to third-party sites (e.g., Paddle). Their privacy policies apply, and we are not liable for their practices.

7. Data Security

We use encryption (e.g., SSL) and secure servers, but no system is 100% secure. You use the Service at your own risk.

8. Data Retention

We retain account data and Content until account deletion or as required by law. Usage data is kept up to 12 months.

9. Your Rights

Under GDPR/UAE laws, you may:

• Access, correct, or delete your data.
• Object to marketing or processing.
• Request data portability.

Submit requests via contact. We respond within 30 days.

10. Contact Us

Use our contact form at contact.

11. Changes to Policy

We may update this policy. Check privacy-policy for updates.