Refund Policy
Last Updated: April 13, 2025
1. Overview
MenuHatch ensures satisfaction with our QR code menu service. This Refund Policy outlines our terms.
2. Free Trial
We offer a 1- or 2-week free trial with full access, allowing risk-free evaluation.
3. No Refunds Post-Trial
Subscriptions (1-month or 1-year) are non-refundable after the trial, as you’ve tested the Service.
4. Exceptions
Refunds may be issued at our discretion for:
- Unresolved technical issues after 48 hours.
- Verified double-billing errors.
5. Cancellation
On account deactivation, payments for the subscription period are forfeited.
6. Refund Requests
Submit requests via contact with account details. We review within 5 business days.
7. Contact Us
Use our contact form at contact.